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What are the fees and conditions for online payments?
What are the fees and conditions for online payments?
Nataly Montelongo avatar
Written by Nataly Montelongo
Updated over 6 months ago

What payment methods are accepted through the Payment Link?

With the Payment Link feature, you can accept payments on your projects by Credit Card and SEPA Transfers.

Please note that payments in SEPA is only possible in Euros (€), cannot exceed 10.000€ and the end customer must be in Europe.
If you have any questions about this, please feel free to contact us via the chat.


Are there any countries that cannot be concerned for my travel agency?

Some payment methods are only available in certain countries.

Concerning the payment by credit card, it is accessible for the agencies domiciled in the following countries:

Here you can find the updated list

Concerning the payment by SEPA, it is possible if you and your client are domiciled (Settings>Country) in the following countries:

Here you can find the updated list.


Where should my clients be domiciled?

Regarding the payment by credit card, it is possible for your customers from every countries.


What are the service fees that Ezus charges?

Ezus covers the costs of configuring the service, transaction fees, payout costs and monthly account management fees. On the other hand, cross-border and multi-currency charges are passed on. Here is the simple price list for the service:

2.5% commission for payment by European credit card

4% commission for non-European credit card payments

1% commission for SEPA transfers

1% additional charge for payments in a currency other than your account currency

If a payment is made by one of your customers (via CB or SEPA bank transfer), it will arrive in your Stripe account (accessible via Ezus, Payments tab in your settings or there is also a mobile application to track your Stripe payments).

It is up to you to define the frequency of "payouts", i.e. the balance of the Stripe account is balanced and sent by transfer to your branch's bank account. Charges will be deducted at that time.


💡 The European Economic Area includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

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